The Benefits of Recognizing Social Cues
Louisiana REALTORS • April 28, 2020
We communicate in a variety of ways.
However, there are two distinct ways that we share information with one another; verbal and non-verbal. While verbal communication is pretty straightforward, learning how to read between the lines and pick up on the subtleties of body language can mitigate a lot of problems. Furthermore, the nuances of social cues, which can be verbal and non-verbal, provide a lot of valuable insight. This is especially true for REALTORS®. Because you work with many different people
in many different situations, understanding what isn’t being said can be just as important as what is, for you to make the best decisions.
What are Social Cues?
Social cues encompass a variety of behaviors that communicate different information. Some examples of social cues are:
- Vocal tone
- Hand gestures
- Facial expressions
- Posture
- Eye contact
- Body movement
Depending on any given situation, picking up on these cues can help you better understand what a person means and how they actually feel. Social cues allow us to fuel our intuition and reduce ambiguity during interactions with others.
How Can You Recognize Certain Social Cues?
Here are some common social cues and the messages they are conveying.
Fidgeting – Twirling a pen, playing with hair, and foot tapping are fidgeting behaviors. They can be signs of anxiety or disinterest. While some of these may be unintentional habits, they can put off the wrong signals. They are also signs that you may need to change the subject or find a way to regain their attention.
Crossed arms – Crossed arms are considered a defensive stance. This is a physical representation of being closed or standoffish.
Mirroring – Mirroring behaviors occur when someone is taking the same physical positions as you. Tone of voice and stance are examples of simple things for someone to imitate. When this happens, it is typically a sign of someone trying to genuinely engage with you.
Posture – Your posture speaks volumes about how you truly feel about any given situation. Slouching and other relaxed positions convey being tired or unengaged. Attentive posture shows interest in a discussion.
Tone – The inflection, volume, and register of your voice are emotional responses that directly present how someone feels. Higher registers suggest excitement. Lower registers denote more serious topics. The tone of someone’s voice is naturally easy to gauge and perceive.
While we all communicate differently, understanding how to collect all points of communication and the information being shared is an important skill. Picking up on what is, and isn’t being said, can help you become an even more knowledgeable REALTOR®.
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Week seven of the 2026 Regular Session was one of the most active weeks yet for legislation affecting the real estate industry. Louisiana REALTORS® remained heavily engaged as lawmakers advanced bills dealing with property disclosures, appraiser liability, rent regulation, insurance, blight, redevelopment and other issues that directly affect real estate professionals, property owners and consumers across the state. One of the most important bills this week was HB 1166 by Rep. Kim Carver , which would require disclosures for vacant residential property. The bill was reported from House Commerce with amendments on a 14-0 vote and then amended on the House floor, ordered engrossed, and passed to third reading. Louisiana REALTORS® testified on the bill in committee and worked closely with the author to better posture the legislation. Amendments advanced by our team were accepted by the author, helping improve the bill while preserving a practical disclosure framework that increases transparency without creating unnecessary confusion in the transaction process. Another closely watched issue this week was consumer-fee disclosure legislation. HB 617 by Rep. Mandie Landry moved this week, advancing from House Commerce and then the House floor, while HB 580 , another hidden-fee disclosure bill touching real estate transactions, remains pending. Louisiana REALTORS® is opposed to these measures in their current form to the extent they apply to real estate professionals because they are not well-tailored to the realities of real estate transactions, where many costs are negotiated, variable or controlled by third parties. Louisiana REALTORS® testified in opposition to the bills we oppose and is actively working with the author to better posture the legislation and remove real estate professionals from its scope altogether. On HB 472 by Rep. Alonzo Knox , the rent stabilization bill, the author is expected to try to bring the measure back before the committee next week with amendments. Even so, Louisiana REALTORS® remain opposed to the bill on principle. Price gouging is already illegal under existing law, and government-imposed rent regulation is not the right answer to housing affordability challenges. Louisiana REALTORS® testified in opposition to the bill and continues to oppose the measure because policies like this risk discouraging investment, reducing housing supply, and creating further market distortions rather than solving the underlying problem. HB 468 by Rep. Troy Hebert , which regulates the wholesale of residential real property, remains pending in the Senate Commerce Committee and continues to be an important bill for the industry. Likewise, HB 1027 by Rep. Troy Hebert , dealing with appraiser liability, had a strong week, passing the House 90-0 and moving to the Senate. Both measures are significant because they promote greater clarity, consumer protection and confidence in the real estate marketplace. Blight and redevelopment issues also remained active. HB 284 by Rep. John Wyble , which would allow certain local governments to expropriate blighted property through a declaration-of-taking process, remains subject to call and continues to raise serious concerns about private property rights. By contrast, HB 214 and HB 217 by Rep. Chance Henry , which create tax incentives for the rehabilitation of blighted property, represent a more constructive redevelopment approach by encouraging reinvestment rather than expanding government taking authority. Insurance legislation also remained a major focus this week, with multiple bills heard that could affect homeownership costs, market stability and post-storm recovery. Measures dealing with Louisiana Citizens assessments, pre-suit insurance claim review, the Fortified Homes Program and insurance market transparency all carry real implications for affordability and transaction viability. In Louisiana, insurance remains one of the most important issues affecting the real estate market, and Louisiana REALTORS® continues to closely track that legislation. Taken together, week seven showed that Louisiana REALTORS® remains actively engaged where it matters most: supporting practical transaction standards, protecting private property rights, testifying for and against legislation when necessary, pushing back on unworkable regulation and rent-control-style policies, and advancing policies that strengthen housing opportunity and market stability across Louisiana. Please view the weekly bill tracking report provided by our lobbying team over at Harris, DeVille and Associates.
NAR is pleased to share the latest consumer guide helping buyers navigate shifting interest rates. The one-page guide covers how lenders set rates, the impact of small shifts on monthly payments and strategies to get the lowest rate possible. As a reminder, all guides in this series are available for download—in both English and Spanish—on facts.realtor . Please allow up to two weeks for the Spanish version of the latest resource to be translated and uploaded. For ease of reference, below is a list of the most recent guides: NEW: Navigating Interest Rate Shifts Financing a Renovation When You Buy Staging Your House for a Sale Spotting Deepfake Scams in Real Estate Are You Ready to Invest in Real Estate? Thank you for your continued engagement with the “Consumer Guide” series and for sharing the resources with prospective clients to ensure they have the information they need to find success in their home buying or selling journey. Remember that these guides are for informational purposes only and are not meant to enact or change any existing NAR policy. Be on the lookout for the next consumer guide, which looks at how solar installations may impact home sales transactions.
