Code of Ethics

Your pledge to performance and service


Proudly representing the "R"


The National Association of REALTORS® Code of Ethics outlines the professional responsibilities and expectations of REALTOR® members to their clients, customers, fellow REALTORS® and the general public. Upholding the Code is a vital part of your commitment to the REALTOR® organization. Part of adhering to this Code means the completion of at least 2.5 hours of Code of Ethics training within an established three-year period. Looking to go above and beyond to demonstrate your professionalism and enhance your skillset? Check out the great opportunities below.

CRACKING THE CODE: A Breakdown of the COE

Part I: Duties to Clients & Customers

 Article 1

Treat all parties honestly and put clients' interests before your own.

Article 2

Do not hide anything about the property or the transaction but maintain required confidentiality of your client.

Article 3

Cooperate with other REALTORS®.

Article 4

Make your true position known when purchasing property.

Article 5

Make your true position known when providing services.

Article 6

Do not accept payment without client's knowledge and consent.

Article 7

Do not accept payment from more than one party without both parties' informed consent.

Article 8

No commingling.

Article 9

Have everything in writing and provide copies to everyone who signed.

Part II: Duties to the Public

Article 10

Fair Housing

Article 11

Competency

Article 12

Advertising

Article 13

Recommend Legal Counsel

Article 14

Cooperate with PS Proceedings

Part III: Duties to REALTORS®

Article 15

Don't bad mouth others in the industry

Article 16

Don't cross the sign

Article 17

Require mediation and arbitration

What if someone violates the Code?

  • Observation of Experience

    1. Observation of Experience

    Someone experiences conduct by a REALTOR® they believe violates the NAR Code of Ethics.

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  • Filing A Grievance

    2. Filing A Grievance

    That person then files an ethics complaint to the alleged violator's local REALTOR® assocation.

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  • Review & Evaluation

    3. Review & Evaluation

    The complaint is reviewed by the association's grievance committee and evaluated to determine whether a full hearing is needed or if it can be solved through mediation/an ombudsman or arbitration.

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  • Hearing

    4. Hearing

    If the complaint is forwarded by the grievance committee, a hearing is held in front of a selection of panelists.

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  • Determination & Action

    5. Determination & Action

    After a full hearing process, the panel determines whether there has been a violation and if so, what the appropriate disciplinary action will be.

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When a dispute arises involving a REALTOR® member, the professional standards process is utilized by member boards at the state and local level to resolve the matter. Louisiana REALTORS® has assembled a Professional Standards Committee and provides training to all of our committee members to ensure fairness and the appropriate checks and balances are in place. 


Need to file an ethics complaint against a REALTOR®?

REALTOR® ethics complaints are handled at the local level. Please reach out to the appropriate local association to submit your complaint.

If you are looking to file a regulatory complaint against someone who is involved in conducting the business of real estate in Louisiana, please contact the Louisiana State Real Estate Commission. The LREC performs duties necessary to carry out the provisions of the real estate license law and has its own complaint procedure to protect the public.

Providing optimum member resources

while serving as the advocate for REALTORS® & consumers.

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