Privacy Policy

Effective Date: September 1, 2026

Overview

Louisiana REALTORS® (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit www.larealtors.org (the “Site”) or otherwise interact with us. By using the Site, you agree to this Privacy Policy. For information about our use of cookies and similar technologies, please see our Cookies Policy, which is incorporated by reference and available here.

Information We Collect

We may collect information you provide directly, such as your name, email address, mailing address, phone number, membership or license information, payment and billing information for dues, courses, or event registrations, information submitted through forms, surveys, or account registration, and communications you send to us. We and our service providers may also collect information automatically, including IP address, browser type, device information, operating system, pages visited, time spent on the Site, referring URLs, and data from cookies and similar technologies. We may receive information from third parties, such as data from MLS/IDX providers or affiliated real estate services, information from social media platforms if you interact with our Site through them, and publicly available licensing or professional information.

How We Use Your Information

We use information to provide, operate, and maintain the Site and member services; process membership dues, event registrations, or transactions; respond to inquiries and provide support; send administrative communications; send marketing communications where permitted; improve Site functionality and user experience; monitor and analyze usage; detect, prevent, and address technical issues, fraud, or security concerns; and comply with legal obligations and enforce our terms.

How We Share Your Information

We do not sell your personal information. For clarity, “sell” means exchanging personal information for money, and “share” means disclosing personal information for targeted or cross-context behavioral advertising. We do not sell or share personal information for such purposes. We may disclose information to analytics or advertising providers to help us understand Site performance and reach our audience; such disclosures are limited to the purposes described in this Policy and are not a sale. We may disclose information to service providers who perform services on our behalf, such as payment processing, email delivery, website hosting, and analytics. We may disclose information to affiliated organizations, including local or national REALTOR® associations, MLS providers, or the National Association of REALTORS® (NAR), where applicable to membership and related programs. We may share member profile, membership status, contact details, and limited transaction data as needed to coordinate member services, verify eligibility, process benefits, and support professional standards. We may share limited listing or usage information with MLS/IDX or similar integrated tools to enable features you request. We may disclose information to comply with law, subpoena, or legal process, or to protect our rights, property, or safety. We may disclose information in connection with a merger, acquisition, or sale of assets.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on the Site. For details, please review our Cookies Policy here.

Your Marketing Choices

You may opt out of marketing emails by using the unsubscribe link in our emails or by emailing info@larealtors.org. We may still send you transactional or service communications, such as receipts, account notices, or policy updates, even if you opt out of marketing.

How to Exercise Your Privacy Rights

Depending on your state of residence, you may have rights such as access, correction, deletion, portability, restriction, and opt-out of certain processing, subject to legal limitations. Rights vary by state and may be limited by law. To submit a request, contact us by email at info@larealtors.org or by mail at Louisiana REALTORS®, 821 Main Street, Baton Rouge, LA 70802. We may require reasonable information to verify your identity and authority before fulfilling a request. We aim to respond within 45 days and may extend once where permitted by law; if we extend, we will notify you of the reason and extension period.

Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Examples include maintaining membership records for membership lifecycle, transaction records for tax/audit periods, and support communications for quality assurance and training.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. These include measures such as role-based access controls, employee training, encryption in transit, and secure system monitoring. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If a child under 13 has provided us information, please contact us at info@larealtors.org or Louisiana REALTORS®, 821 Main Street, Baton Rouge, LA 70802 so we can delete it.

Third-Party Links

The Site may contain links to third-party websites, including MLS listings, affiliated associations, or social media, and we are not responsible for their privacy practices or content. Please review those policies separately.

How to Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact: Louisiana REALTORS®, 821 Main Street, Baton Rouge, LA 70802, 225-923-2210, info@larealtors.org.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law, and we will post updates on this page with a revised “Last Updated” date. For material changes, we will provide additional notice by email if we have your address and/or by a prominent notice on the Site. Please review this Policy periodically. The Cookies Policy is available here.