Hold Harmless Agreements
LOUISIANA REALTORS • March 30, 2020
CORONAVIRUS: HOLD HARMLESS AGREEMENTS[1]
By: Patricia B. McMurray, JD and Melissa M. Grand,
JD Baker, Donelson, Bearman, Caldwell & Berkowitz,
PC450 Laurel Street, Chase Tower North,
21st FloorBaton Rouge, Louisiana 70801
Considering the coronavirus pandemic, there are concerns among many REALTORS® about potential liability for bringing people into properties for open houses and showings. Some REALTORS® are asking clients to sign “hold harmless” agreements in advance of property showings. This article addresses some considerations for using these types of agreements.
1. Considering the coronavirus outbreak, should a broker ask a client to sign a “hold harmless” agreement?
Short Answer: Whether a “hold harmless” agreement is enforceable will depend on the facts and specific contract language but is likely a good policy.
In general, an agreement made a party in advance to broadly waive future physical injury damages is unenforceable in Louisiana.[1] A hold harmless agreement to waive future gross negligence or willful misconduct is also unenforceable.[2] However, a hold harmless agreement in which the parties to the contract agree to limit liability may provide some potential liability protections, depending on the facts surrounding the harm or damage caused and the contract language.[3] There are no Louisiana Court cases on point testing the enforceability of this type of an agreement with this type of possible risk such as the coronavirus. It is uncertain therefor whether a hold harmless agreement signed by a broker and a client prior to showing a property will be enforceable if tested in Court. REALTORS should continue to employ necessary caution and good practices in line with the risks associated with the coronavirus.
2. Before allowing individuals into a property I am showing, may I ask them if they are sick or if they have recently traveled? Can I take their temperature? If they refuse, may I deny them entry to the property?
Short Answer: Yes; however, at this time, we strongly encourage you to use virtual means to conduct showings. This is particularly important, if not essential, with respect to any homes owned by individuals who are at higher risk for coronavirus (See, CDC extra precautions).Proper precautions to protect your health, your clients’ health and the property should be taken if you continue to show property or meet with clients. Asking anyone entering the property if they are experiencing coronavirus related symptoms are reasonable questions considering the circumstances. It is also generally a reasonable precaution to take their temperature with a no contact infrared thermometer before allowing entry to the property. To avoid potential fair housing concerns, such questions should be directed to everyone on an equal basis. If they refuse to provide the information or take the requested precautions, you may deny them entry to the property. See National Association of REALTORS® (“NAR”) guidance. See also CDC's guidelines.
Considering the rapid spread of the coronavirus in Louisiana, and the Governor’s Stay at Home Order, it is advisable that open houses and showings be postponed or conducted virtually. See LR's website for additional guidance, There is no way to ensure that the gathering can be limited to 10 people and social distancing requirements can be maintained when the general public is invited to a location for an open house. Additionally, in-person showings put you and your clients in risk of being infected with the virus.
If you decide to go forward with showings, consider implementing additional safety precautions, such as wearing gloves and providing gloves to all visitors, if possible. Hand sanitizer and hand washing stations should be made readily available for use by all. Also, before the showing, discuss with your client how and when the property will be cleaned and disinfected, and who will be responsible for payment of the cleaning services.
3. What are some other questions I should ask a potential buyer or seller before allowing him or her in the property or entering a property?
Short Answer: A sample list of questions you may consider is below.
If you decide to present questions to clients before meeting with them or showing them property, the questions should be directed to all clients to avoid potential fair housing concerns. Additionally, you may wish to present these questions to your employees or independent contractors and have them complete the form as well. Also, continue to monitor the CDC's guidelines for up-to-date information. Some questions you may wish to include are as follows:
1. Have you traveled internationally within the last 14 days?
□ Yes □ No
2. Have you had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days?
□ Yes □ No
3. Have you been in close contact with anyone who has traveled internationally within the last 14 days?
□ Yes □ No
4. Have you experienced any cold or flu-like symptoms in the last 14 days (to include fever, cough, sore throat, respiratory illness, difficulty breathing)?
□ Yes □ No
5. Are you running a fever?
□ Yes □ No Temperature reading result _______
We suggest you maintain a copy of your screening form when completed. Some examples of other businesses’ coronavirus screening questions and policies may be found here: Questions and Policies 1; and Questions and Policies 2.
DISCLAIMER
Information and additional guidance and orders regarding the pandemic are being issued daily. The information is the article was last updated on March 30, 2020 at 11:00 a.m.
These materials are to be used for informational purposes and should not be construed as specific legal advice. These materials are not designed to cover every aspect of a legal situation for every factual circumstance that may arise regarding the subject matter included.
This publication is for reference purposes only and association members or other readers are responsible for contacting their own attorneys or other professional advisors for legal or contract advice. The comments provided herein solely represent the opinions of the authors and is not a guarantee of interpretation of the law or contracts by any court or by the Louisiana Real Estate Commission
[1] Louisiana Civil Code article 2004 states, “any clause is null that, in advance, excludes or limits the liability of one party for causing physical injury to the other party.”
[2] See La. Civ. Code art. 2004 (“Any clause is null that, in advance, excludes or limits the liability of one party for intentional or gross fault that causes damage to the other party.”)
[3] In a hold harmless agreement, parties can agree to allocate risk of potential liability towards third parties. La. Civ. Code art. 2004 comment (e) provides, ”This Article does not govern “indemnity” clauses, “hold harmless” agreements, or other agreements where parties allocate between themselves, the risk of potential liability towards third persons.”
Avoid costly fair housing violations with expert tips on compliant real estate advertising, from listing language to social media targeting strategies.
Week seven of the 2026 Regular Session was one of the most active weeks yet for legislation affecting the real estate industry. Louisiana REALTORS® remained heavily engaged as lawmakers advanced bills dealing with property disclosures, appraiser liability, rent regulation, insurance, blight, redevelopment and other issues that directly affect real estate professionals, property owners and consumers across the state. One of the most important bills this week was HB 1166 by Rep. Kim Carver , which would require disclosures for vacant residential property. The bill was reported from House Commerce with amendments on a 14-0 vote and then amended on the House floor, ordered engrossed, and passed to third reading. Louisiana REALTORS® testified on the bill in committee and worked closely with the author to better posture the legislation. Amendments advanced by our team were accepted by the author, helping improve the bill while preserving a practical disclosure framework that increases transparency without creating unnecessary confusion in the transaction process. Another closely watched issue this week was consumer-fee disclosure legislation. HB 617 by Rep. Mandie Landry moved this week, advancing from House Commerce and then the House floor, while HB 580 , another hidden-fee disclosure bill touching real estate transactions, remains pending. Louisiana REALTORS® is opposed to these measures in their current form to the extent they apply to real estate professionals because they are not well-tailored to the realities of real estate transactions, where many costs are negotiated, variable or controlled by third parties. Louisiana REALTORS® testified in opposition to the bills we oppose and is actively working with the author to better posture the legislation and remove real estate professionals from its scope altogether. On HB 472 by Rep. Alonzo Knox , the rent stabilization bill, the author is expected to try to bring the measure back before the committee next week with amendments. Even so, Louisiana REALTORS® remain opposed to the bill on principle. Price gouging is already illegal under existing law, and government-imposed rent regulation is not the right answer to housing affordability challenges. Louisiana REALTORS® testified in opposition to the bill and continues to oppose the measure because policies like this risk discouraging investment, reducing housing supply, and creating further market distortions rather than solving the underlying problem. HB 468 by Rep. Troy Hebert , which regulates the wholesale of residential real property, remains pending in the Senate Commerce Committee and continues to be an important bill for the industry. Likewise, HB 1027 by Rep. Troy Hebert , dealing with appraiser liability, had a strong week, passing the House 90-0 and moving to the Senate. Both measures are significant because they promote greater clarity, consumer protection and confidence in the real estate marketplace. Blight and redevelopment issues also remained active. HB 284 by Rep. John Wyble , which would allow certain local governments to expropriate blighted property through a declaration-of-taking process, remains subject to call and continues to raise serious concerns about private property rights. By contrast, HB 214 and HB 217 by Rep. Chance Henry , which create tax incentives for the rehabilitation of blighted property, represent a more constructive redevelopment approach by encouraging reinvestment rather than expanding government taking authority. Insurance legislation also remained a major focus this week, with multiple bills heard that could affect homeownership costs, market stability and post-storm recovery. Measures dealing with Louisiana Citizens assessments, pre-suit insurance claim review, the Fortified Homes Program and insurance market transparency all carry real implications for affordability and transaction viability. In Louisiana, insurance remains one of the most important issues affecting the real estate market, and Louisiana REALTORS® continues to closely track that legislation. Taken together, week seven showed that Louisiana REALTORS® remains actively engaged where it matters most: supporting practical transaction standards, protecting private property rights, testifying for and against legislation when necessary, pushing back on unworkable regulation and rent-control-style policies, and advancing policies that strengthen housing opportunity and market stability across Louisiana. Please view the weekly bill tracking report provided by our lobbying team over at Harris, DeVille and Associates.
NAR is pleased to share the latest consumer guide helping buyers navigate shifting interest rates. The one-page guide covers how lenders set rates, the impact of small shifts on monthly payments and strategies to get the lowest rate possible. As a reminder, all guides in this series are available for download—in both English and Spanish—on facts.realtor . Please allow up to two weeks for the Spanish version of the latest resource to be translated and uploaded. For ease of reference, below is a list of the most recent guides: NEW: Navigating Interest Rate Shifts Financing a Renovation When You Buy Staging Your House for a Sale Spotting Deepfake Scams in Real Estate Are You Ready to Invest in Real Estate? Thank you for your continued engagement with the “Consumer Guide” series and for sharing the resources with prospective clients to ensure they have the information they need to find success in their home buying or selling journey. Remember that these guides are for informational purposes only and are not meant to enact or change any existing NAR policy. Be on the lookout for the next consumer guide, which looks at how solar installations may impact home sales transactions.
