• Golden Nugget Hotel & Casino (map)
  • 2550 Golden Nugget Boulevard
  • Lake Charles
  • USA

Today’s managers must deal with a myriad of leadership challenges, such as recruiting, managing turnover, training and mentoring; in addition to running a successful and profitable business. To succeed, you must develop and implement a leadership strategy that addresses these challenges and has the flexibility to adapt to different personalities and different situations.

As a result of this course students will be able to:

  • develop effective sales associates who are aligned with the company’s culture
  • understand & adjust your leadership style based on the individual and the situation
  • harness performance strategies to ensure agents will reach their full potential
  • describe the ideal candidate for a sales agent
  • create a retention strategy as part of the sales development process
  • and much more!